Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name and email address
• Account credentials and authentication information
• Billing and payment information
• Communication preferences
• Support requests and correspondence

Usage Information

• Log data and analytics about how you use our service
• Device information and IP addresses
• Browser type and operating system
• Pages visited and features used
• Time and duration of visits

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services.

• Provide and operate the MetricMock service
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Improve our services and develop new features
• Monitor and analyze usage patterns and trends
• Detect and prevent fraud and abuse
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.

We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our service
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights and Choices

You have certain rights regarding your personal information, depending on your location.

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@metricmock.com.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Account information: Retained while your account is active
• Usage data: Typically retained for 2 years for analytics purposes
• Support communications: Retained for 3 years
• Billing information: Retained as required by law (typically 7 years)

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us: