Terms of Service

1. Acceptance of Terms

By accessing and using MetricMock (“the Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

MetricMock is a SaaS platform that provides analytics and metrics tracking services for businesses. Our service includes but is not limited to:

• Real-time analytics dashboard
• Custom metric tracking and reporting
• Data visualization tools
• API access for data integration
• Team collaboration features
• Customer support services

3. User Accounts and Registration

Account Creation

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept all risks of unauthorized access to your account

Account Responsibility

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. Acceptable Use Policy

Permitted Uses

You may use the Service for lawful business purposes in accordance with these terms.

Prohibited Uses

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, threatening, or offensive content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service for any fraudulent or deceptive purposes
• Reverse engineer or attempt to extract source code
• Resell or redistribute the Service without permission

5. Subscription Plans and Billing

Subscription Plans

We offer various subscription plans with different features and usage limits. Plan details and pricing are available on our website.

Billing and Payment

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We may change our pricing with 30 days' notice
• Failure to pay may result in service suspension or termination
• You are responsible for all taxes associated with your use of the Service

Free Trial

We may offer free trial periods for new users. Trial terms will be specified at the time of signup and may be subject to additional restrictions.

6. Data and Privacy

Your Data

You retain ownership of all data you submit to the Service. You grant us a license to use your data solely to provide the Service to you.

Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

7. Intellectual Property

Our Rights

The Service and its original content, features, and functionality are owned by MetricMock and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

License to Use

Subject to these terms, we grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.

8. Service Availability and Support

Service Level

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

Support

Support is provided according to your subscription plan. We aim to respond to support requests within reasonable timeframes based on the severity of the issue.

9. Termination

Termination by You

You may terminate your account at any time by following the cancellation process in your account settings or by contacting our support team.

Termination by Us

We may terminate or suspend your account immediately if you breach these terms or engage in prohibited activities.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your data after a reasonable period following termination.

10. Disclaimers and Limitation of Liability

Service Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, METRICMOCK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

11. Indemnification

You agree to indemnify, defend, and hold harmless MetricMock and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Service or violation of these terms.

12. Governing Law and Disputes

Governing Law

These terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising out of or relating to these terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.

14. Miscellaneous

Entire Agreement

These terms constitute the entire agreement between you and MetricMock regarding the Service and supersede all prior agreements.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: